Frequently asked questions

We help businesses buy direct from China after we've checked everything. We find the right factory, check the samples and inspect your goods before anyone quotes you a price.

[Yehiel to confirm: founder or team name, short real story, and business identity line (legal name and US location)].

Yes. SourceChinaDirect was formerly China Trade Bridge.

[Yehiel to confirm: product categories, or "most consumer and business products made in China"]. If you're not sure, send a request and we'll tell you honestly.

A shipment only earns our seal after its factory has been verified, its samples approved and its goods inspected against your specs. If it doesn't pass, it doesn't ship.

Tap "Start a research request" and tell us what you want made. It takes about a minute on your phone.

1 your product, 2 quantity and quality, 3 specs and deadline, 4 destination, 5 your contact details, 6 review, and 7 your request is sent with your reference number. You can go back to any step before you send.

That's enough. Add up to 3 photos, a link, or just describe it. Any one is enough.

Budget is simple materials and finish, still checked against your specs. Standard is solid everyday quality, ready for retail. Premium is top materials and finish with tighter tolerances.

Yes. On the review step, tap any answer to change it.

[Yehiel to confirm: free / research fee]

Research usually takes [Yehiel to confirm: research turnaround time]. You can watch every stage on your private tracker.

It depends on the product and the factory. We'll tell you after research. [Yehiel to confirm: or his standard answer]

You get a reference number and a private tracker page. You'll see each stage as it happens, with real dated photos.

Every request gets its own number that starts with SCD-, like SCD-0042. Use it whenever you message us so we can find your order straight away.

Request received, Item research, Samples & quality check, Verified quote, Production check, Shipped and Delivered.

After we've researched the item and checked its quality. That's stage 4, Verified quote. We don't guess prices, because a price before research is just a guess.

Go to "Find my request" and enter the email you used. We'll send the tracker links for your requests to that inbox.

Yes. You can send a view-only link. It never shows prices or contact details.

We confirm the factory is real and capable, and not a middleman, before it's used for your order. [Yehiel to confirm: how factories are verified, for example visits, licence checks or audits]

Yes. You see real samples before anything is ordered, and they're checked against your specs.

Samples are checked against your specs before anything is ordered, and we'll tell you what we found. [Yehiel to confirm: what happens next, such as new samples or another factory]

We inspect the goods against your specs: materials, finish, packaging and labelling. [Yehiel to confirm: the inspection checklist and when inspections happen]

They don't get our seal and they don't ship until it's fixed. [Yehiel to confirm: the exact policy for rework, replacement and refunds]

Yes. Your tracker shows each stage with real dated photos as your order reaches it.

It's where we show what we stopped before it shipped. Every defect there was found during inspection and fixed or rejected before it reached a customer.

Yes. Your brief, photos and documents are private, and nothing about your order is shown publicly without your permission. [Yehiel to confirm: privacy promise wording]

[Yehiel to confirm: whether an NDA is offered]

It depends on the product, the factory and the route. You'll get a realistic timeline after research, and you'll see every stage in your tracker.

Yes. At stage 5, Production check, we monitor production and inspect the goods.

They can. Factories close for Chinese New Year and Golden Week, so we plan lead times around those closures. [Yehiel to confirm: closure lengths, if he wants them stated]

[Yehiel to confirm: what's included, such as booking freight, sea or air, and delivery to your door]

At stage 6, Shipped, your goods are sealed, loaded and on their way, with the documents to prove it. [Yehiel to confirm: which documents are provided]

Duties depend on the product and where it's going, and they're set by the importing country's customs authority, not by us. A licensed customs broker or the official authority, like US Customs and Border Protection (CBP), can tell you what applies. [Yehiel to confirm: SCD's role in customs clearance]

If you're not ready to fill a whole container, you can share the space with other businesses shipping on the same route. Each business's order is researched and quality-checked on its own.

No. Your price comes only after your item has been researched and quality-checked, the same as any order with us. That's stage 4, Verified quote.

Space is counted in businesses or cartons. [Yehiel to confirm: route, dates, minimum space, how space and shipping costs are split, labelling and packing for each business, and the policy if another business's goods aren't ready or fail inspection]

Send us your product and your current supplier's quote. We'll research the same item ourselves, check the factory and the quality, and tell you honestly whether we can beat it, match it with more checks, or whether your deal is already good. [Yehiel to confirm: final promise wording]

No, the quote is optional. It helps us compare like for like, and you can cover your supplier's name. We don't contact your supplier, and your document is only seen by our team. [Yehiel to confirm: whether the supplier is told]

We can't know before we research it, and we won't guess. We never guarantee savings, but you'll get an honest answer either way.

Your price comes only at stage 4, Verified quote, after research and quality checks. [Yehiel to confirm: payment and deposit terms, when payment is due, and how it's paid]

We're set up for US buyers today. [Yehiel to confirm: whether non-US destinations such as Belgium and Israel are served]

It depends on the product and the destination. Duties and import rules are set by the importing country's customs, so check with a customs broker or the official authority: EU or Belgian customs, or Israel Tax Authority customs. [Yehiel to confirm: SCD's role for non-US imports]

Message us on WhatsApp at +1 347-843-9811 or email [Yehiel to confirm: email]. We reply within [Yehiel to confirm: reply time], and after you send a request you can send it on WhatsApp too, with your SCD- number already filled in. [Yehiel to confirm: WhatsApp number carries over]